Shipping Policy

  1. Missing Policies, Shipping Policy, Refund Policy

 Missing Items Policy

 We strive to ensure that all orders are delivered accurately and on time. If you  believe an item is missing from your order:

  1. Report Missing Items: Please contact our customer service within 14 days of receiving your order. Provide your order number and details of the missing  item(s).
  2. Investigation: We will investigate the issue and may request additional information, such as photographs of the received package.
  3. Resolution: If the item is confirmed missing, we will either resend the item or issue a refund, based on your preference.

 Shipping Policy

 We ship worldwide, and our shipping policies are as follows:

  1. Processing Time: Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has 
  2. Shipping Methods: We offer several shipping options, including standard and expedited services. Delivery times vary based on your location and the  chosen method.
  3. Customs and Duties: International orders may be subject to customs fees, taxes, or tariffs. These charges are the responsibility of the recipient.
  4. Delivery Issues: If you experience any issues with delivery (e.g., delays, lost packages), please contact us immediately, and we will assist you in resolving  the issue.

 Refund Policy

 We want you to be completely satisfied with your purchase. If you are not satisfied,  please review our refund policy:

  1. Eligibility: Refunds are available for items that are defective, damaged, or not as described. To qualify, you must contact us within 30 days of receiving your 
  2. Return Process: To initiate a return, please provide your order number and reason for the return. We may ask for photographs of the item.
  3. Refund Method: Once your return is approved, we will process your refund to the original payment method. Please allow 5-10 business days for the refund  to appear.
  4. Non-Refundable Items: Certain items may not be eligible for refunds (e.g., personalized or customized items). Please check product descriptions for  specific details.
  5. Return Shipping: The customer is responsible for return shipping costs unless the item was defective or incorrect.